A Leading, Local Answering Service serving the community since 1948

"Abbott has always been a pleasure to deal with for the past 30 years. Your staff is professional , polite and dependable. Thank you for all the years of great service."

-Ted Backus, Backus Brothers Construction

We Answer When You Can’t!

At Abbott Answering, we offer a premier professional answering service that expertly manages incoming calls for businesses across all industries, ensuring that no call goes unanswered. We proudly serve the Upstate of South Carolina and all surrounding areas including major cities like Columbia, Charleston, Charlotte, and Atlanta.

Operating 24/7, we guarantee that our clients never miss a call, regardless of the time of day. Our live operators provide personalized call handling, accurate message taking, and customized call dispatching for each client. Each account is tailored to meet the unique needs of our clients, featuring customized greeting and specific message dispatch protocols.

We offer multiple modes of message delivery, including texting (SMS), web message portal, email, and HIPAA compliant messaging. This allows clients to receive messages in their preferred format. 

In addition to our core answering services, we provide virtual receptionist services, appointment scheduling, emergency dispatch, and more! Our bilingual support ensures that we can effectively serve a diverse customer base.

By partnering with us, businesses can maintain exceptional customer service, enhance operational efficiency, and ensure that critical communications are handled promptly and professionally.


Meet Abbott Answering Service

At Abbott Answering, we give our clients that most valuable commodity… time! Serving businesses across all industries, we give our clients back time to work their businesses while we handle calls, appointment scheduling, and more… 24 hours a day, 7 days a week.

By providing fast, accurate messaging with live operators taking your calls, we are an extension of your business … holding our operators to the highest of standards.

2023 marked Abbott Answering Service’s 75th anniversary! Our longevity in the industry gives us a unique perspective as to the evolution of the telephony industry as well as continued expertise in the ever changing world of technology.  Bonus Offer: Since our 75th Anniversary Special was so popular last year, we decided to extend it out for a limited time! Contact us today to take advantage of our special rate up through December 31, 2024.

We’re always on the lookout for talented individuals to join our team. If you’re interested in a fully remote job with flexible working hours, Abbott Answering Service might be the perfect fit for you. We offer a supportive work environment and opportunities for growth. Check out our employment information page for all the details and get started today!

Contact Us Today

Abbott Answering Service is happy to answer phone calls, relay messages, and provide a variety of services for a wide range of clients. From small businesses to medium and large-size companies, we are proud to offer a courteous and convenient service for businesses across all industries.

We proudly serve the Upstate of South Carolina and all surrounding areas including major cities like Columbia, Charleston, Charlotte, and Atlanta.

Call Us Today For A Free Estimate

(864) 584-7130

Business Associate Agreement

Download our Business Associate Agreement and return the completed form to joeh@abbottanswering.com

Secure Delivery App Quick Reference Guide

Download our Quick Reference Guide to walk you through setting up the secure delivery app on your phone.